Help Center
Getting Started
How do I create an account?
Currently, Cinefy is a demonstration project. No account creation is required to browse content.
How do I search for content?
Use the search icon in the navigation bar or visit the Search page to find movies and TV shows.
Playback
How do I watch content?
Click on any movie or TV show poster, then select "Watch Now" or "Play" to start streaming.
What quality is the video?
Video quality adapts to your internet connection automatically for the best viewing experience.
Language Support
How do I change the language?
Click the globe icon in the navigation bar to cycle between English, French, and Arabic.
Does content support multiple languages?
The interface is available in English, French, and Arabic. Content language depends on availability.
Technical Support
The video won't play
Try refreshing the page, clearing your browser cache, or using a different browser. Ensure your internet connection is stable.
I'm experiencing buffering
Buffering is usually caused by slow internet. Try lowering the quality settings or pausing the video to let it buffer.
Need More Help?
Can't find what you're looking for? Contact our support team.
Contact Support